Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our taxi booking services. By using our website or mobile app, you agree to the terms of this policy.

1. Information We Collect
We collect the following types of information when you use our service:
  • Personal Information: Name, phone number, email address, and payment details provided during registration or booking.
  • Location Data: Pickup and drop-off locations, real-time GPS tracking for rides.
  • Booking Information: Ride history, driver details, and fare information.
  • Device Information: IP address, browser type, operating system, and app usage data.

2. How We Use Your Information
We use your information to:
  • Process ride bookings and payments.
  • Provide accurate pickup and drop-off services.
  • Improve safety and verify driver/customer identity.
  • Communicate booking confirmations, ride status, and customer support.
  • Enhance our platform performance and user experience.

3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
  • Drivers: To fulfill your ride request and ensure a smooth pickup.
  • Payment Providers: To securely process transactions.
  • Legal Authorities: When required by law or for safety reasons.

4. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Choices
  • You can update your profile and account details anytime.
  • You may choose to disable location tracking, but this may affect the taxi booking experience.
  • You may request deletion of your account and data by contacting support.

6. Cookies & Tracking
Our website/app may use cookies to improve usability, personalize content, and analyze traffic. You can manage cookie preferences through your browser settings.
 
7. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Updates to This Policy
 
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”