Frequently Asked Questions

Yes, you’ll need to create an account to book a ride through the Rideon app. Creating an account ensures a secure and personalized experience, allows you to save favorite locations, view ride history, and access exclusive offers.

Simply open our app or website, enter your pickup and drop-off location, choose a vehicle type, and confirm your booking.

Yes! Rideon allows you to schedule your rides in advance.
After entering your trip details, simply select “Schedule Ride”, choose your preferred date and time, and confirm. A driver will be assigned close to your scheduled time.

Fares on Rideon are calculated based on several factors:

• Base fare

• Distance traveled

• Trip duration

• Traffic and time of day

• Applicable surcharges (such as night-time or peak-hour rates)

You’ll always see an estimated fare before confirming your booking.

Rideon offers multiple payment options for your convenience:

• Credit or Debit Cards

• Mobile Wallets

• Cash payment directly to the driver

You can manage or change your preferred payment method anytime in the app settings.

Yes, all Rideon drivers are thoroughly verified before they begin driving.
Each driver goes through:

• Background verification

• License and ID verification

• Vehicle inspection

• Professional training to ensure safe and reliable service

Your safety and comfort are our top priorities.

Download the  App from Apple or Android Store

How to SignUp
* Open the App click on signUp.
* Fill Out the signup form.
* Upload your KYC Details.
* Update Vehicle Details.
* Submit and wait for approval.

Once Account as been Approved.
* Login to your account.
* Allow Location Access.
* click on Go Online.
* wait for incoming request.

How to Accept Incoming request
You will receive a Notification.
* New request Notification.
* Accept request.
* Click Arrive once arrive location.
* click on Start to start trip.
* Request OTP from user and submit.
* Click Complete once done.
* Rate User to continue to Next request.

More Details
* Click on Wallet to see current balance.
* Click on Payment Details to Update your Account Info.
* Click on Earning to see all earning from past job done.
* View All Present and Past Job.
* Click on Home Icon to return.